1. Information We Collect

We may collect personal information you provide directly, information collected automatically when you use our website, and information provided by service providers involved in operating our store.

Information you provide may include:

• Name;
• Email address;
• Phone number;
• Billing address;
• Shipping address;
• Order details;
• Customer support messages;
• Return, exchange, refund, or dispute information.

Information collected automatically may include:

• IP address;
• Browser type and device information;
• Pages viewed and actions taken on the website;
• Referring website or search terms;
• Approximate location derived from IP address;
• Cookie, pixel, and similar tracking information.

2. How We Use Personal Information

• To process, confirm, and fulfill orders;
• To provide shipping, delivery, and tracking updates;
• To respond to customer inquiries;
• To manage returns, exchanges, refunds, and disputes;
• To verify payments and help prevent fraud;
• To improve website performance and customer experience;
• To send service-related communications;
• To send marketing communications where permitted;
• To comply with legal, accounting, tax, security, and regulatory obligations.

3. Payment Information

Payments may be processed by third-party payment providers. We do not store full payment card numbers on our website. Payment providers may process your payment information according to their own privacy and security practices.

4. Cookies and Similar Technologies

Our website may use cookies, pixels, tags, and similar technologies to operate the website, support checkout functionality, remember preferences, analyze traffic, improve performance, prevent fraud, and support advertising or marketing where applicable.

5. How We Share Information

We may share personal information with service providers and partners that help us operate our business, including ecommerce platform providers, payment processors, shipping carriers, fulfillment partners, email providers, analytics providers, advertising providers, fraud prevention providers, and legal or regulatory authorities where necessary.

6. Marketing Communications

If you subscribe to marketing communications, we may send promotional emails, offers, or updates. You may opt out at any time by using the unsubscribe link in an email or contacting us directly.

7. Data Retention

We retain personal information for as long as reasonably necessary to provide services, fulfill orders, comply with legal and accounting obligations, resolve disputes, prevent fraud, enforce policies, and maintain business records.

8. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information. However, no method of internet transmission or electronic storage is completely secure.

9. International Processing

Your personal information may be processed or stored in countries other than where you live. These countries may have data protection laws that differ from those in your location.

10. Your Privacy Rights

Depending on your location and applicable law, you may have rights to access, correct, delete, restrict, or object to certain processing of your personal information. You may also opt out of marketing communications.

To make a privacy request, contact us at peggyzuniga5007@outlook.com.

11. Children’s Privacy

Our website is not intended for children. We do not knowingly collect personal information from children under the age required by applicable law.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, policies, content, or security of third-party websites.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.